Birmingham, October 21 – Cadent Gas appointed wellbeing and psychological safety
specialists Ripple&Co to design and deliver a fully immersive training day for its Safe+Well
conference, underlining Cadent’s commitment to physical safety, psychological safety and
human factors.
Cadent keeps around 11 million homes and businesses safe and warm every day and the
experiential programme centred on a fictional dramatised, gas-related incident and followed
a multi-scene storyline that tracked the build-up to the event and the organisational
response afterwards.
The Safe+Well conference welcomed several hundred attendees, from senior leaders to field
supervisors, moving through fast-paced scenes and debriefs that linked directly to Cadent’s
process safety management and everyday operations, reinforcing their shared safety culture.
The day opened with a high-impact simulation that disrupted expectations and set an
emotional anchor for learning. Specially trained facilitator-actors brought Cadent specific
scenarios to life, enabling delegates to practise the conversations and decisions that keep
colleagues and the public safe.
Ripple&Co’s approach blended dramatic realism with evidence-based tools, so insights
moved beyond awareness into habit change. Delegates were fully immersed and able to
reflect and enage with characters. Through this they were able to speak up across authority
gradients, recognise weak signals, join up workflows across IT, operations and finance, and
convert reflection into concrete plans they can implement immediately.
David Garner, director of safety, health and environment said at Cadent Gas said: “I’m beyond
pleased with this immersive learning experience as we have moved the heads of about 350
people and taken them on a journey in a way they didn’t expect it and genuinely hit some
hearts.
Cadent Gas takes safety incredibly seriously, and our flawless record can only be achieved if
the people of Cadent Gas believe in what we do, and why we do it.
How Ripple&Co have helped are people is remarkable and the team should be unbelievably
proud of what they achieved.”
Eileen Donnelly. CEO & founder of Ripple&Co added: “We’re proud to partner with Cadent to
bring psychological safety and wellbeing to life through immersive learning.
This event shows real leadership in making safety more human – giving people not just
knowledge, but the confidence and empathy to look out for each other every day.”
For more information head to: www.rippleandco.com/immersive-training
